Solutions Architect - Any Location Within USA

San Francisco, California   |   Full Time

Chargebee is a subscription management platform, used by fast-growth businesses like FreshWorks, Okta and Envoy to manage and automate their recurring billing and lifecycle operations. We are currently helping thousands of companies in 50+ countries to manage their subscription billing, powered by 200+ billing experts & backed by 3 global Investors.


The Solutions Architect is the technical SPOC for all enterprise deals and will own the architecture of the solution for all large deals. 

For all enterprise deals assigned to you, you will work with the sales team during the evaluation process, to handhold prospects and provide them guidance on understanding Chargebee. You will be responsible for the complete solutioning of Chargebee for prospects. You will also be responsible for completing relevant documentation such as Solution guide, SOW document, etc.


As a Solution Architect, you will also be responsible for reviewing the overall architecture of the solutions designed for all large deals handled by any Solution Consultant within the team. 


You will be responsible for understanding industry best practices and working with the leadership to implement these and constantly innovate to ensure we build a world-class Presales team and process. 


Are you the one? We expect every employee in Chargebee, and especially our leaders to embody our core values. This is how we perceive these values translate to this role:

  • Curiosity - Obsession to identify new opportunities and tactics for growth
  • Bias for Action - Ability and willingness to roll-up your sleeves and step on the gas when you need to
  • Empathy - Deep understanding and connection with the goals and needs of prospects and internal clients
  • Customer Centricity - Desire to “solve” not “sell” by understanding customer aspirations and designing a path for them to achieve it

Chargebee might be the opportunity you’re looking for

  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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