SDR Manager - Inbound Sales

Remote   |   Full Time

Job Summary or About the role:

As an SDR Manager, you will be responsible for pipeline development at scale across three geographies (APAC, EU & North America) from the inbound leads funnel (primary responsibility) & also work on scaling the outbound lead generation process. 

You will be responsible for coaching & managing a large team of Sales Development Representatives (SDRs) who play a crucial role at the top of the leads funnel in understanding prospect requirements, communicating Chargebee's value proposition to them, and passing on qualified leads further down the sales funnel.


  • Work as a part of sales leadership & contribute towards planning & building pipeline around monthly/ quarterly/ annual sales targets

  • Work with the Marketing team on a daily/ weekly basis on tactical areas of improving conversion and also sharing active feedback around the inbound leads

  • Coach, train & mentor a diverse set of sales development representatives

  • Continuously work on building process efficiency aimed at improving key team matrices such as increasing contact percentage and conversion percentage on leads as well as improving qualitative areas such as quality of calls, email, social media communication

  • Keep upgrading the SDR playbook to align with global best practices. Work on special squads/ initiatives targeted at niche segments/ geographies


  • Excellent spoken and written English

  • Experience in sales, marketing, or customer service for a SaaS product - managerial experience is highly preferred

  • 5+ years of global pipeline quota/ sales quota carrying role and at least 3 years in a managerial/team lead role

  • Experience in driving sales/ pipeline growth preferably with a technology product (in the SaaS industry preferred)

Chargebee might be the opportunity you’re looking for

  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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