Chargebee is a subscription management platform used by fast-growth businesses like FreshWorks, Okta, and Envoy to manage and automate their recurring billing and lifecycle operations. We are currently helping 15000+ companies in 50+ countries to manage their subscription billing, powered by 600+ billing experts & backed by 4 global investors.
Chargebee is searching for an experienced Associate Director to work closely with our regional lead through the next phase of hyper-growth. This position will be responsible for managing, developing, coaching, and motivating the European regional sales team. The ideal candidate will have at least 5 years experience in sales management, and proven track record driving B2B sales growth in the technology/SaaS industry particularly in the SMB and Mid-market segments.
The primary objectives of the Associate Director is to achieve revenue targets, establish the sales strategy and manage the day-to-day operations of the regional sales team. The Associate Director should be focused on maximizing ARR, forecasting and attainment accuracy, sales team development, and building collaborative relationships at all levels. The Associate Director will embrace our core values of curiosity, empathy, customer centricity, and bias for action and be passionate about empowering businesses to maximize growth potential and revenue.
Sales Leadership: Foster a culture of success by supporting the day-to-day operations of the territory sales team. Manage resources to deliver profitable revenue growth to achieve aggressive sales and corporate targets. Support to the sales organization’s management team, while fostering a culture of accountability, professional development, high-performance, and ethical behavior.
Relationships: Establish and maintain collaborative relationships across the organization (Product, Finance, Operations, Marketing teams) Attend customer meetings and consult on deal strategy.
Sales Strategy: Initiate go-to-market strategies across the territory to ensure market coverage and revenue target attainment. Review team P&L and recommend improvements. Facilitate effective sales organization design and develop plans for short and long-term growth, including sales job roles, sales channel design, and sales resource deployment.
Sales Performance : Maintain and review the sales organizations performance management system including reinforcing guiding sales organizational principles for managing performance, tracking, and prioritizing critical performance measures for all sales jobs. Oversee the equitable allocation of organization objectives across all sales channels, markets, and personnel; and ensure all key sales and sales management associates are held accountable for assigned results.
Team Development: Create and nurture world class sales professionals. Hire, mentor, coach, educate, and identify knowledge gaps across the sales team. Define and coordinate training programs and collateral requirements that enable staff to achieve their full potential and support company revenue objectives.
Sales Process: Lead the complete sales cycle from prospecting to closure. Actively manage deals to ensure closure and prevent loss. Evaluate and refine the sales cycle methodology to deliver consistency, predictability, and efficiency.
Sales Management: Set individual and team targets that align with company goals, actively monitor key deals to close opportunities, and maintain a healthy pipeline to drive attainment of hyper-growth sales goals (100% YoY growth).
Forecasting & Attainment: Create and execute a strategic sales plan that expands customer segment base and extends market penetration. Use CRM and other tools to manage an accurate sales forecast (+/- 5%) and provide visibility to achieve growth objectives.
Compensation Programs: Evolve, enhance, and manage the existing sales compensation program. Ensure compensation structure encourages the right behaviors and proportionately rewards results.
Reports directly to the Sr. Director of EMEA.
Skills and Qualifications
Bachelor’s degree with MBA desired
5+ years of sales and sales management experience, ideally B2B SaaS products or relevant Industry
Proven track record of success leading a globally distributed team
Excellent communication, interpersonal, and organizational skills
Ability to travel (post-covid restrictions)
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