Chargebee is a subscription management platform, used by fast-growth businesses like Calendly, FreshWorks, Okta and Envoy to manage and automate their recurring billing and lifecycle operations. We are currently helping thousands of companies in 50+ countries to manage their subscription billing, powered by 200+ billing experts & backed by 3 global Investors.
The role : as the “right-hand” of the SVP of Global sales, you will be immersed in strategy, resource, and performance related conversations. From day one, you will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.
You will support and manage key programs to drive improved sales, more efficient processes and achieve our company’s long-term goals. The role must work cross-functionally to satisfy business requirements and meet the needs of several stakeholders across Inside Sales, Field Sales, Partnerships, Sales Ops, Marketing, Product, Finance, and others.
You will primarily assist the global sales team in achieving the strategic goals and executing projects that impact revenue and performance. You will assist in driving pipeline management, meeting the hiring objectives (doubling the team size from 100 to 200 in 6 months), weekly monthly and quarterly report analysis and ensuring cross-functional dependencies are executed in a timely fashion.
This role will give you an inside look into a global sales organization in a hyper-growth SaaS company. After a fews years in this role you can aspire to a role in sales leadership and team management.
Objectives of this Role:
Oversee strategic business initiatives from development through successful execution under the guidance of the SVP of Global Sales
Assist and communicate with executives in decision-making, program management, and initiative implementation
Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them
Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
Identify, scope and drive critical projects and initiatives partnering with cross-functional teams across the organizations
Plan and follow-up on the activities of the SVP of Global Sales, and the regional leadership team
What You'll Be Doing:
Serve as liaison between staff, senior leaders, and sales management, regarding sales performance, hiring, employee well-being, project updates, proposals, and planning
Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning and coordinating corporate meetings, and scheduling facilities
Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with SVP of Global Sales and executives on special projects
Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
Create presentations and develop information packages in preparation of executive meetings
Deliver business analytics, insights, and guidance to support business decision making
Drive strategy initiatives
4+ years experience in a Project Management capacity consulting, corporate strategy office, or sales operations
Experience organizing and directing multiple teams and departments
A proven track record for planning, executing, controlling and closing projects and the ability to manage multiple projects simultaneously with minimal supervision
Diplomatic ability to influence others at all levels of the business
Strong and demonstrated ability to build lasting relationships with key stakeholders
Excellent communicator in written and verbal form
Extremely versatile, dedicated to efficient productivity
Experience planning and leading strategic initiatives
Understanding of metrics and reporting
Highly proficient IT skills with MS Office Suite with advanced experience with Excel-based modeling, including pivot table usage, to develop meaningful and actionable analytics.
The ability to craft a story, communicate effectively, and leverage PowerPoint to create compelling and visually appealing content
Cross-cultural people skills with high EQ
Attention to detail
Discretion and confidentiality are essential attributes in this role.
Exposure to Sales, SaaS, or FinTech
Experience with budget management
Consulting experience with a focus on operations management
Success in a project coordination role
Nimble business mind with a focus on developing creative solutions
Strong project reporting skills, with a focus on interdepartmental communication
We are Globally Local
With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.
We value Curiosity
We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.
Customer! Customer! Customer!
Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.
Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees:
First Friday of every month off
Annual 2 week sabbatical
4% 401k Match
We pay for your medical, dental & vision premiums (on a $0 deductible plan)
apply with your résumé to get
the conversation started