Deal Desk Specialist (Any location in India)

Remote   |   Full Time

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. 

Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.  

Chargebee has raised over $230 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.


Responsibilities

  • Identify critical issues impacting operations and strategy from metrics including productivity insights, lead-to-sales analysis, revenue analysis, and segment/account trends
  • Facilitate sharing of reports and data with sales, customer success, marketing, and other departments
  • Help the RevOrg team with data driven approach of forecasting
  • Evaluate RevOrg processes, programs, and systems to increase revenue, minimize costs and improve customer satisfaction
  • Support sales and customer success leaders and finance on pipeline and forecasting
  • Ensure the RevOrg team[s] has appropriate reporting, dashboards, and analytics with high-quality data
  • Oversee administration of the CRM and help drive adoption of multiple enterprise business tools
  • Work with functions across the org to frame questions and identify insights meaningful for the business
  • Work with management to prioritize business and information needs
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Identify, analyze, interpret and communicate trends or patterns in complex data sets


What makes us who we are:

  • We are Globally Local: With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.

  • We value Curiosity: We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, figure out answers to them, and foster a continuous learning environment.

  • Customer! Customer! Customer!: Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.

If you resonate with Chargebee, have a monstrous appetite for curiosity, and an insatiable urge to learn and build new things, we’re waiting for you!

We value people from all backgrounds and are dedicated to hiring and employing a diverse and inclusive workplace.


Come be a part of the Chargebee tribe!

Chargebee might be the opportunity you’re looking for

  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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