Chargebee is looking for an exceptional and self-directed Product Manager who is passionate about helping shape the product roadmap at a dynamic and fast-growing company, working closely with engineering and design teams to deliver game-changing product capabilities and drive continuous product improvements. As Senior Product Manager - Enterprise Business Software, you will play a critical role in building key initiatives of the Chargebee EBS team to address the needs of large enterprises, and working closely with leaders across the organization to realize the product vision, run the strategy, and develop the roadmap for your area of responsibility.
You will lead the effort for Chargebee’s EBS team to address the needs of large, complex business
Be the expert on the customer personas and market problems faced by these personas at large enterprises - accurately representing customer jobs to do, pains, and gains.
Perform and publish market and competitive research to inform our product strategy and roadmap
Create, communicate, and execute the multi-year roadmap and strategy to achieve the goals for this critical product area.
Deeply understand the needs of current and target developers, customers, and partners
Through regular interactions and quantitative and qualitative research, and represent their voice to internal teams.
Create use-cases, user stories, and detailed product requirements that clearly articulate the problems being solved and desired functionality of the product that will be developed.
Own and manage the product backlog and prioritize product enhancements, partner, and customer requests by using data, sound judgment, and decisive tradeoffs.
Develop competitive expertise to assist in outbound product positioning and inform internal development priorities.
Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience.
Partner with Marketing, Sales, Professional Services, and Support to successfully roll out new products and product functionality, and ensure an outstanding end-to-end user experience.
Represent Chargebee as a domain expert at industry and partner events, customer visits, and other outbound activities.
What are we looking for -
5+ years of relevant, hands-on Product Management experience and demonstrated success at the leading Enterprise / B2B companies with a minimum of 3+ years of experience in FinTech & SaaS. OR
An industry expert with 5+ years of relevant, hands-on experience including minimum of 3+ years of experience selecting, implementing and managing billing systems in a subscription business.
Industry experience and familiarity with UI design and best practices, APIs, general programming languages and concepts, including web and mobile application architectures and components, and platforms-as-a-service concepts greatly preferred.
Excellent strategic thinking and prioritization skills. Ability to make difficult tradeoff decisions and yet create a roadmap to achieve business goals.
Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation.
Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and be decisive.
Experience with SCRUM/Agile development process a plus
Experience working with and as part of remote teams is highly preferred.
4-year degree or equivalent industry experience.
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