Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over $4B in revenue every year through the Chargebee platform.
Headquartered in San Francisco, USA, our 500+ team members work remotely and in micro-offices throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.
Chargebee has raised over $230 million in capital and is funded by Accel, Tiger Global, Insight Partners, and Steadview Capital. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.
As a part of the Revenue enablement team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest-growing global SaaS companies!
About the Role:
This role will support the Pre-sales, Professional Services & Implementation, and Product teams from an enablement standpoint.
Drive rigorous process adoption among the team
Come up with suggestions on improving the existing process.
Facilitate in the on-boarding of new hires in the Pre-sales & Implementation teams through mock calls, evaluation maintenance, and executing business kits
Maintaining the product certification & on-boarding content for GTM teams
Lead/Facilitate trainings, workshops, Q&A, etc
Audit calls to ensure quality customer experience & accurate knowledge of the product, ability to assess reps’ performance and analyze trends across teams
Maintain various enablement collaterals & tools including HQ, Lessonly, Spekit, Training Calendars, etc.
Assist in the launch & training of Product rollouts
Increase efficiency in the Revenue Organization’s performance by introducing new tactics and strategies.
Work closely cross functionally with teams such as product, solutions, etc.
Develop & own various playbooks and coach the existing team and new joiners on process and tactics.
Conduct weekly one on ones with team members to identify each rep’s key strengths and weaknesses and help them with areas they have to work on.
Record customer-facing videos for GTM teams to better communicate the capabilities of our product to our customers
1+ years of technical experience (implementation, solutions, product), A strong passion to help others succeed, Strong analytical / problem-solving skills, Exceptional spoken and written communication, Open to work from 1pm IST to 10pm IST regularly,
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